Returns & Exchanges

Mackage® UK offers a complimentary return service for all full-priced items within 30 days of the delivery date, provided they are in their original, unworn condition with all security tags attached. Please note that final sale items and intimate apparel are not eligible for return or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and authenticity cards are included inside the box.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.

• 4.
  Drop Off or Collection

  Drop off your parcel at an authorized carrier location or schedule a complimentary home collection through our logistics partner.